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Shipping and delivery policy for web and app development company etechnosol.com

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Here's a professional and comprehensive Shipping & Delivery Policy tailored for your web and app development company — eTechnosol.com. Since you provide digital services rather than physical products, the policy will focus on project delivery timelines, communication, and digital asset handover.

Shipping & Delivery Policy

Company: eTechnosol.com

At eTechnosol, we specialize in delivering high-quality web development, app development, and digital solutions to our clients. Since our services are digital in nature, there is no physical shipping involved. Instead, we ensure a smooth and timely digital delivery of all projects, source files, and related documentation.

1. Service Delivery Timeline

• Project timelines vary depending on the scope, complexity, and requirements of the service.

• The estimated delivery schedule will be clearly communicated and agreed upon before project initiation.

• Typical delivery timelines:

  • Web Development Projects → 3 to 12 weeks

  • Mobile App Development → 4 to 16 weeks

  • UI/UX Design → 1 to 4 weeks

  • Other Digital Services → As mutually agreed upon

• Any delay caused due to client-side dependencies (e.g., late approvals, missing content, or payment delays) may extend the final delivery date.

2. Mode of Delivery

• All deliverables — including project files, codes, reports, and designs — will be shared digitally via:

  • Email

  • Secure download links

  • Cloud storage platforms (e.g., Google Drive, Dropbox, OneDrive)

  • Project management tools (e.g., Jira, Trello, Asana)

• No physical products will be shipped.

3. Staged Delivery & Milestones

For larger projects, delivery is milestone-based:

• Phase 1: Requirement Gathering & Wireframes

• Phase 2: Design Mockups & Prototype

• Phase 3: Development & Testing

• Phase 4: Final Deployment & Handover

Each milestone will be shared digitally for review, feedback, and approval before proceeding to the next stage.

4. Deployment & Handover

• For web projects, deployment will be done on the client’s hosting/server or eTechnosol-managed hosting, as agreed.

• For mobile apps, we assist with publishing the app on Google Play Store and/or Apple App Store.

• Upon final payment, we provide full access to:

  • Source code

  • Project files

  • Documentation

  • API credentials (if applicable)

5. Delays & Client Responsibilities

• We strive to deliver projects within the agreed timeframe. However, timelines may shift if:

  • Required content or feedback from the client is delayed.

  • Third-party dependencies (e.g., APIs, payment gateways, app store approvals) take longer than expected.

  • Unforeseen technical challenges arise.

• Clients are expected to respond promptly to avoid unnecessary delays.

6. Contact & Support

If you have any queries regarding project delivery, you can reach us at:

• Email: help@etechnosol.com

• Phone: +91-8240640960

• Website: https://etechnosol.com

Our support team is available Monday to Friday, 10:00 AM – 7:00 PM IST.

7. Important Notes

• Since all services are digitally delivered, there are no shipping charges.

• Project timelines and delivery dates are mutually agreed upon before the project begins.

• Once the project is delivered, clients are encouraged to review it thoroughly and request revisions as per the terms outlined in our Service Agreement.